Support

Coo is made by one developer. Every message is read.

Common questions

My log isn't syncing between devices

Coo syncs through your iCloud account. Make sure each device is signed in to iCloud with the same Apple Account, and that Coo is turned on in Settings › [your name] › iCloud. Sync needs an internet connection, and changes can take a minute to show up.

How do I share the log with my partner or a caregiver?

Tap your baby's name at the top left of the Log tab to open Profile, then go to Share Log › Invite a Caregiver. You'll get a link to send to them. They need Coo installed and an iCloud account. Everyone in the log can add and edit entries.

I was invited, but I'm already in a shared log

Coo shows one log at a time. Open Profile › Share Log and choose Leave This Log, then open the invite again. You keep a copy of everything logged so far.

Apple Watch shows old information

The Watch gets its summary from your iPhone. Open Coo on your iPhone with the Watch nearby to refresh it.

How do I export my data?

Go to Profile › Export Events. Choose a week and a format, text or CSV, and then share or save the file.

Can I bring my log over from another app?

Yes. Go to Profile › Import Events › Import From Another App. Tap Copy AI Prompt, paste the prompt and your other app's export into any AI chat, then paste the answer back into Coo.

How do I delete my data?

See Deleting your data in the privacy policy.

Reporting a sync problem

A sync report helps us find the cause. Open Profile › Share Log, tap Send Sync Report, and email it to y.heng7@gmail.com. The report covers recent sync activity on that phone.

Privacy

Coo doesn't collect your data. Your log stays on your devices and in your own iCloud. Read the privacy policy.